The products once sold will not be taken back or exchanged or adjusted with any other service or product. Returns for damaged training DVDs can be requested by sending an email to firstname.lastname@example.org. Such returns must be requested within five (5) standard business days of receiving thetraining DVDs.. The purchaser must call us and obtain our approval before shipping the training DVDs. Further directions will be provided at the time of approval. Returns for dissatisfaction with the purchased product are definitely not possible. You are requested to see our website www.ectra.in to know details of our training DVDs to ensure your satisfaction before purchasing the products.
For easy & speedy processing of your returns, please follow the following instructions:
Our Returns Address:
C/O ECTRA New No 14 Old No 154, AA block 3rd Avenue GRD Tower, 3rd floor
Annanagar Chennai, Tamilnadu, India 600040
Ph : 044 – 45502029