Return Policy

The products once sold will not be taken back or exchanged or adjusted with any other service or product. Returns for damaged training DVDs can be requested by sending an email to info@ectra.in. Such returns must be requested within five (5) standard business days of receiving thetraining DVDs.. The purchaser must call us and obtain our approval before shipping the training DVDs. Further directions will be provided at the time of approval. Returns for dissatisfaction with the purchased product are definitely not possible. You are requested to see our website www.ectra.in to know details of our training DVDs to ensure your satisfaction before purchasing the products.

Returns Instructions:

For easy & speedy processing of your returns, please follow the following instructions:

  • Give us a call before shipping out your order.
  • Use a Reliable & Reputed courier company.
  • Ensure that the goods are packed properly so as to ensure safety of the goods.
  • Label the product clearly with your name and address.

Our Returns Address:

C/O ECTRA New No 14 Old No 154, AA block 3rd Avenue GRD Tower, 3rd floor

Annanagar Chennai, Tamilnadu, India 600040

Ph : 044 – 45502029